What Information We Collect and Why
castelototo collects your account details—name, email, phone number, date of birth and address—when you register. Deposit information, including which payment rail you use (DANA, OVO, GoPay or QRIS) and transaction timestamps, is recorded for verification and fraud prevention. We also log your login activity, device type
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and IP address to keep your account secure and to detect unusual access patterns. Withdrawal requests trigger identity confirmation steps to meet local banking rules and prevent unauthorised payouts. Where local law permits, we retain account records for seven years after your last activity to comply
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with financial reporting obligations. Your consent to this policy is required to open an account; if you do not agree, contact our support team before registering.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.